Refund Policy
1. Refund Eligibility
Refunds are available for services that have not been delivered or utilized. To be eligible for a refund, the request must be made within 7 days of the purchase date.
2. Non-Refundable Services
The following services are non-refundable:
- Services that have been fully delivered or accessed
- Consultation sessions that have been completed
- Custom development work that has been partially or fully executed
- Digital courses accessed for more than 2 hours
- Services past the 7-day refund window
3. Refund Process
To request a refund:
- Contact us within 7 days of purchase
- Provide your order details and reason for refund
- Our team will review and respond within 5 business days
- Approved refunds will be processed within 7-10 business days
4. Refund Method
Refunds will be processed back to the original payment method used for the purchase. Bank processing times may apply.
5. Partial Refunds
In cases where services have been partially utilized or delivered, we may offer a partial refund at our discretion. The refund amount will be calculated based on the extent of service utilization.
6. Contact for Refunds
For refund requests, contact us at:
Email: support@visiontechera.com
Phone: +91 98765 43210
7. Policy Changes
Vision Tech Era reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting.
Last updated: 3/2/2026